Do you know what a soft ping is? Many banks and FIs have
massive client bases and will leverage soft pings to their clients’ credit
reports to identify upsell opportunities. A soft ping is when a lender accesses
a client’s credit report in order to see how it is performing after the
customer has been granted credit and become a client. Soft pings are used to
mitigate risk by identifying clients whose credit standing has changed and also
identify upsell opportunities. Soft pings are often behind banks and FIs
decisions arbitrarily to reduce a client’s line of credit limit or perhaps
offer a credit limit increase.
Soft pings have done a lot to help lenders maintain better
control over their receivable and risk management – but more so even to be more
competitive and maintain more market share because they are able to quickly
offer more credit to qualifying clients.
As important as a credit report, which evaluates a client’s
history and habits, is an Automated Valuation Model (AVM) and corresponding
Property Report. The AVM is a part of an automated property report but instead
of focusing on the borrower, it focuses on the property.
AVMs and Property Reports help lenders to be able to do the
same things – manage risk and also identify upsell opportunities. How? Because
an AVM can be pulled at any point in time and can give a lender an idea of what
a property is worth and what the equity positioning looks like.
This means that if a particular property or area has seen
decreases in home values, lenders are primed to be able to react to these
shifts. In the case of upsell opportunities, you may be able to identify
refinance opportunities or even opportunities to extend secondary credit
products.
For private lenders, even more so than a soft ping on a
credit report (which many private and smaller lenders do not use), an AVM
presents even more value. Many private and smaller lenders base their lending
decisions primarily on the equity that they have in their security. A property
with significantly more equity even in the case of bruised credit can =
opportunity.
Secured lines of credit are a fantastic example of this.
Over the years companies like Home Trust have gotten increasingly more
competitive by expanding their product lines and offering more secondary
products to cater to clients with additional equity and to make the most out of
each and every deal. The Home Trust Secured Line of Credit is a prime example
of this.
The more agile you are, the better positioned you will be to
be more profitable. It doesn’t matter how big or small you are – accessing
simple tools like Automated Valuation Models and Property Reports are your
lowest hanging fruit as far as competing with the bigger lenders who may have
access to even more!
For more about the benefits of an AVM and how to use this
tool to identify opportunities for more profit, please contact Purview For
Lenders today at 1.855.787.8439.
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