While you have likely been using
AVMs (automated valuation models) for many years as a lender, many brokers have
only started using them more so in recent years, largely because they have been
a product generally offered to lenders. This is no longer the case thanks to
advancements in technology.
The lack of use of AVMs or use of
some platform to validate property values and home ownership information can
largely explain the shock you likely hear from brokers when they submit a deal
and without requesting an appraisal, you upsell the deal, down-sell the deal or
decline the deal because you disagree with the value as a result of your AVM.
We often blog to brokers about the
importance of strong lender/broker relationships. Developing and nurturing
these relationships means work on both sides – especially if your approval and
funding process is largely electronic, meaning little human contact between underwriters
and brokers.
We constantly stress the
importance of packaging and due diligence.
One way you can help your brokers
to validate information more consistently and from the same source as you is to
let them know the types of tools that you use when underwriting deals.
AVMs are an excellent example –
just think of how many bad deals would be avoided before crossing your desk if
your brokers leveraged AVMs to validate values, registered mortgages and the
people on title.
This means education! When your
BDMs hit the streets, arm them with more than current rate sales and info on
who qualifies for what. Educate them about the tools, tricks and techniques
that are available to perform due diligence and better package their deals.
Also – social media. Social media
may be a marketing platform you use to attract brokers. Providing brokers with
additional content that is of value to them and educating them on how they can
be more successful can be a more powerful marketing tool than pushing out rate
sales.
Teaching your brokers how they can
underwrite more effectively leads to more qualified deals and an immense amount
of time and cost savings – to you, your broker and, if you are not using AVMs,
your insurers when disagreements re: value occur.
More mortgage brokers and agents
are using Automated Valuation Models than every which is excellent for the
industry. Get on board, and help your brokers be more effective.
For more about the value of an AVM
for your brokers, please contact Purview For Lenders today at 1.855.787.8439.
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